FAQ

Product Questions

What is included with the Swift Hitch system?

Each Swift Hitch system includes a wireless camera, a monitor/display unit, and all necessary mounting hardware. Please refer to your specific product listing for a full list of included accessories.

How do I use the ST01 remote to activate the rear red light?

To activate the rear red light using the ST01 remote, press and hold the [Button] on the remote for [X] seconds. The red light will illuminate on the rear camera unit. Please refer to your ST01 user manual for detailed button functions.

Is the Swift Hitch system compatible with my vehicle?

Swift Hitch systems are designed to be universally compatible with most vehicles and trailers. If you have specific compatibility questions, please contact our support team.

Can I get rear red signals with remote ?

Yes. To activate the rear red signals with the ST01 remote:

Press the Forward (↑) button for steady red running lights on both sides.
Press the STOP button for bright red brake lights.
Press the Hazard (△) button for flashing red emergency lights.

The taillights will also automatically enter the steady red Forward mode when they are first switched on.

Shipping & Orders

Do you ship to Canada?

Yes, we ship to both the US and Canada. Shipping rates and delivery times vary by location. Free shipping may be available on select products — see individual product pages for details.

How long does shipping take?

Orders typically ship within 1–2 business days. Delivery times vary by destination and carrier. You will receive a tracking number once your order has shipped.

Do you ship lithium battery products internationally?

Lithium battery products are subject to carrier and customs regulations. We comply with all applicable shipping requirements (TDG/IATA). Please contact us if you have questions about shipping battery products to your location.

Returns & Warranty

What is your return policy?

We accept returns within 30 days of purchase for unused items in original packaging. Please contact our support team to initiate a return.

What warranty do your products carry?

Our products come with a manufacturer's warranty. Please refer to the product documentation or contact us for specific warranty terms.

Support

How do I contact Swift Hitch support?

You can reach our support team by emailing us through the contact form on our website. We aim to respond within 1 business day.